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2021 Black Friday & Holiday Promo FAQ

The 2021 Black Friday & Holiday Promo runs from November 7, 2021 and ends on Saturday December 11th, 2021.

Welcome to the 2021 Black Friday and Holiday Richway promotion. When you spend a certain amount of money on your Biomat or other Richway products, you will receive a certificate you can redeem for a free Richway product.

Promotion details

  • Promotional items do not ship with the order.
  • A redemption coupon with instructions will be emailed to you approximately two weeks after your order. The promotional item is free but shipping needs to be paid on on the promotional item.
  • The certificate will have a list of the eligible promotional items that the customer can choose from.
  • Coupon expires three months after issuing.

Purchase of $700

Receive your choice of:

  1. Detoxi Bamboo Salt (1 Bottle)
  2. NMN Octa 3000 (1 Bottle)

Purchase of $1500

Receive your choice of:

  1. NMN Octa 3000 (3 Bottles)
  2. Detoxi Bamboo Salt (3 Bottles)
  3. Biomat Aroma Stand

Purchase of  $2000

Receive your choice of:

  1. NMN Octa 3000 (4 Bottles)
  2. Quantum Energy Pad Professional size
  3. Germanium Power Pad (Biomat waterproof cover) – professional size

Purchase of $3000

Receive your choice of:

  1. NMN Octa 3000 (5 Bottles)
  2. Germanium Power Pad (Biomat waterproof cover) – Single size
  3. Germanium Power Pad (Biomat waterproof cover) – Queen size
  4. Biomat Amethyst Pillow

PURCHASE OF $4000+

Receive your choice of:

  1. NMN Octa 3000 (6 Bottles)
  2. Richway Bamboo Silk Comforter – Queen size
  3. Germanium Power Pad (Biomat waterproof cover) – King size and NMN Octa 3000 (3 Bottles)
  4. Germanium Power Pad (Biomat waterproof cover) – Queen size and NMN Octa 3000 (3 Bottles)
  5. Biomat Amethyst Pillow and NMN Octa 3000 (3 Bottles)

    Promotion terms

    For International shipping rates, email [email protected] with the full shipping address to receive a quote. Import fees may be assessed based on the full retail value of the item.

    Customers who have reached the specified order total on a single order will receive a coupon to redeem a promotional item from the list of eligible items approximately two weeks after ordering. All promotional items will be boxed and shipped separately.

    Shipping charges apply for all promotional items. Promotional Items shipped outside of US are subject to customs, duty tax, VAT, brokerage fees, and other additional fees.

    Shipping cost

    • Biomat Aroma Stand – $30
    • Germanium Power Pad professional and single size – $20
    • Germanium Power Pad queen and king size – $30
    • Bamboo Silk Comforter – $30
    • Dextoxi – $10
    • NMN Octa 3000 – $10

Frequently asked questions

1) Will the promotional item(s) be shipped with the order? How do I claim my promotional item(s)?

No, the redeemable promotional item(s) will not be shipped with the order. Once the order has been processed, a certificate to redeem the free item(s) will be generated and emailed to the customer two weeks following the week ending date. The certificate will have a list of the eligible promotional items that the customer can choose from.

Customer is responsible for shipping and handling charges and any additional shipping fees.

Shipping and handling not included. If the customer has not provided an e-mail address, the certificate will be mailed out via USPS mail. Mail service is offered to US and Canadian residents.

2) What is the expiration date of the special coupon?

The expiration date is three months from the issue date.

3) Is expedited shipping available for promotional items?

Yes, expedited shipping is only available within the US. The expedited shipping cost can be accessed by emailing [email protected]

4) Can I return or exchange the free promotional items? Are the bonus promotional items covered under warranty?

All bonus promotional items are “all sales final” and cannot be exchanged for other items, unless damaged or defective. Please refer to the Product Warranty Policy Guide for warranty information.

5) Will the promotional items be shipped with the order?

 No, the redeemable promotional item(s) will not be shipped with the order. Once the order is processed, a certificate to redeem the promotional item(s) will be generated and e-mailed to the customer in 2-3 weeks following the order processing date. 

4) Is the Biomat Professional purchased using the $100 discount valid for the Promo?

Yes, an order with license discount is eligible for this Promo certificate.

5) Are all products available for  international shipping?

For the 2021 Black Friday & Holiday Promo, NMN Octa 3000 and Detoxi are only available in the US.

6) What happens if I cancel, return, or refund an item(s) that is part of the promo?

If any item that is part of the promotion is cancelled, returned or refunded, the Promotional certificate will not be distributed, and the remaining items will be charged for full retail price.

 

 

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