Shipping Policy
Return Policy
Terms and Conditions
Independent Sales Associate Terms
World’s Finest Health Products (TheBiomatShop.com) is an authorized Independent Sales Associate (Richway ID : 121211-002-0001) with Richway and Fuji Bio Inc. (Richway). All orders are shipped, fulfilled and processed by Richway and Fuji Bio Inc. Any liability related to orders or products is limited to Richway and Fuji Bio Inc. By placing your order on TheBiomatShop.com you authorize us to submit your order to Richway. As an Independent Sales Associate, World’s Finest Health Products submits your order to Richway and is available to assist with product support and order issues.
All returns and product warranty are handled directly by Richway. A return merchandise authorization (RMA) number must be obtained by contacting Richway (808- 589-2800 / Toll-Free 1-855-338-6410) or emailing rma@richwayusa.com before any returns or refunds are made. World’s Finest Health Products does not accept returns on behalf of Richway. For more details please see Richway’s Return Policy.
Shipping Policy
All shipping charges are subject to verification, as Richway can change shipping prices without notice, and there may be errors on the website. We will not charge your order until shipping cost is verified with you if there is a discrepancy.
Richway and its designated shipping carriers cannot guarantee the date and/or time of delivery due to the possibility of unforeseen circumstances. Any delivery dates provided by Richway and the shipping carrier are estimates only. For detailed information, see your country’s specific shipping guidelines below.
Due to a high rise in fraud and package theft, any changes to delivery must be done through Richway head office. Our shipping carriers are restricted from accepting changes to shipments from the recipient or other third parties. They will direct all recipients inquiring about a change to contact us directly. Please call during our normal business hours. See the “CHANGE YOUR SHIPPING/PICKUP OPTIONS” section below for more information.
Our shipping carrier(s) usually do not ship on weekends or local holidays (even for expedited shipping), so the actual delivery date may differ from the estimated transit time. Certain shipments may be eligible for Saturday delivery depending on various factors. Please contact the shipping carrier for more information regarding your specific shipment.
Because of the high value of our products, your order may be delayed if the shipping address is different from the billing address. This additional processing time is used to help ensure the security of your credit card information.
Once an order is charged/paid for, it must be shipped out for delivery within the delivery time-frame. Richway does not “hold” submitted orders for delayed processing or delivery. Orders should be submitted with consideration to the processing and delivery estimates stated below.
Most items are shipped individually. These items include, but are not limited
We do not ship to APO/FPO/PO Box addresses.
We do not ship using
We do not ship to freight forwarding companies and most private mailing service locations.
Occasionally, we must alter our shipping schedule due to holidays and/or unforeseen causes. Richway home office in Honolulu, Hawaii will be closed in observance of certain US Holidays. Please visit our Contact Us page for a list of observed holidays.
CHANGE YOUR SHIPPING/PICKUP OPTIONS
Due to a high rise in fraud and package theft, any changes to deliveries must be done through Richway HQ.
Our shipping carriers are restricted from accepting changes to shipments from the recipient or other third parties. They will direct all recipients inquiring about a change to contact us directly. Please call during our normal business hours.
You may change your shipping/pickup options if your order has not begun processing.
Contact us at 1-855-338-6410 OPTION 2 and by e-mail at orders@richwayusa.com within 1 hour of placing your order (during normal business hours) if you would like to:
- Change your shipping method (Standard or Expedited –
US only). - Change your order from shipping to Hawaii office pick-up.
- Change the shipping address.
- Waive signature requirement.
USA (UPS shipments) ONLY – You may change some of your shipping/pickup options after your order has begun processing, but it may incur a fee (as listed below).
Contact us at 1-855-338-6410 OPTION 3 or by e-mail at shippingstatus@richwayusa.com immediately if you would like to arrange the following after processing has started (during our normal business hours):
- Change the shipping address within the same city/state. – $20 fee per item.
- Change the shipping address to a different city/state. – Contact Richway for
quote . - Designate an alternate date of delivery (within the allotted time frame provided by UPS) – $20 fee per item.
- Hold for pick-up at UPS-designated Customer Center (max 5 business days). – Free of charge (must be picked up by
deadline set by UPS). - Change the shipping address to a UPS Store Franchise other than the UPS-designated Customer Center. – Contact Richway for
quote .
BACK ORDERED ITEMS
If any item is out of stock, a notice will be posted to the website. Back ordered items will not be charged until they are available to ship. We will ship items as they become available.
DAMAGED, DEFECTIVE, INCORRECT, OR MISSING ITEMS
If your order is damaged or defective upon receipt, please keep the original packaging and notify us immediately, so a claim can be made to our shipping carrier. If your order is incorrect or missing items/components, you must notify us within 7 business days from the date of initial receipt. Please have your RI/order number or shipment tracking number ready upon claim request.
120 VOLT AND 220 VOLT ITEMS:
Richway manufactures 120V and 220V of some items for orders placed both in the continental U.S. and internationally*.
120V Biomats, Bio-belts, and
220V Biomats, Bio-belts, and
The BioAcoustic Mat and Rejuvena Facial Care System’s power adapter are a universal voltage with a US plug. An adapter will be necessary to use in other locations.
*In some cases, an adapter is necessary for the proper wall socket compatibility. (Richway does not provide the adapter).
SHIPPING INFO BY REGION
UNITED STATES
Most items* are shipped from our Chicago,
Most items* are shipped via UPS and require a signature for delivery. If you are not available on the first delivery attempt, shipment tracking information will indicate the shipment status and/or a note will be left with instructions on how to receive your order.
If you wish to waive the signature requirement, you must indicate this request on your order. Waiving the signature requirement releases all liability from Richway & Fuji Bio Inc. in the event your package is lost or stolen after delivery.
Once your order has shipped, we are not able to remove the signature requirement due to the nature of our shipping carrier’s policies.
*Certain low value, smaller sized items may be shipped via USPS. Items shipped via USPS include, but are not limited to, brochures, flyers, and other printed materials.
Due to a high rise in fraud and package theft, any changes to delivery must be done through Richway head office. UPS will direct all recipients inquiring about a change to contact us directly. Please call during our normal business hours.
Our warehouse does not ship on Fridays, Saturdays, or Sundays.
Standard Orders – UNITED STATES
Any issues or changes which occur with the credit card, billing address, shipping address, placement, etc., may delay processing and shipping.
Shipping time: Up to 7-14 business days (excludes weekends, US/local holidays, and based on stock availability).
Expedited Orders – UNITED STATES
Any issues or changes which occur with the credit card, billing address, shipping address, placement, etc., may delay processing and shipping.
Shipping time: Up to 3-5 business days (excludes weekends, US/local holidays, and based on stock availability).
Orders for items that are in stock are usually dispatched up to 24 hours after credit card settlement, excluding weekends and US/local holidays.
Expedited orders must be received by Richway home office Monday-Friday (not including holidays) by
Expedited orders received by Richway home office from Monday to Friday after
Missed Deliveries – UNITED STATES
For Residential deliveries and where available, UPS may in its sole and unlimited discretion, after the first delivery attempt, deliver the shipment to a UPS Access Point® location, where such shipment will be held for pickup. Requests for subsequent delivery attempts are subject to additional charges which will be assessed to the consignee. Call 1-800-742-5877 (1-800-PICK-UPS) for assistance with subsequent delivery attempts. If the shipment is not picked up by the allotted time stated on the tracking information, it will be returned to our warehouse. A re-ship fee will be assessed to re-ship the item(s).
For other shipments, at the discretion of UPS, if you are not available on the first delivery attempt, a note will be left with instructions on how to receive your order. A total of three attempts are made before it is returned to the warehouse. If the shipment is in transit back to our warehouse and you would still like to receive your order, you will have to pay the shipping fee for those items to re-ship.
Please contact 1-800-742-5877 (1-800-PICK-UPS) with your tracking number for more information regarding your specific shipment.
Refusal of Delivery – UNITED STATES
If you refuse delivery of any order, you are responsible for the original shipping charges. Upon refusal, it will be returned to our warehouse. Please notify us upon refusal. Upon receipt at our warehouse, you will receive a refund for the item and tax (if applicable).
Incorrect Delivery Address – UNITED STATES
If the delivery address provided to Richway is incorrect and your order has shipped, there may be an address correction fee assessed by the shipping carrier to make any changes.
If an address error is not corrected before our shipping carrier makes its first delivery attempt, your order may be returned to Richway immediately thereafter. Re-ship fees will be assessed in these instances. Our shipping carrier does not hold packages for correction once they have attempted to delivery.
ALASKA
All orders shipping to Alaska
HAWAIIAN ISLANDS
All orders being shipped to the Hawaiian Islands must include a 4.712% general excise tax.
OAHU – RICHWAY HOME OFFICE PICKUP
All orders being picked up at Richway’s home office in Honolulu, Hawaii must include a 4.712% general excise tax.
Please contact us at 1-855-338-6410 OPTION 2 before placing your order to check for availability of item(s) and to confirm a pickup date and time.
Orders for items that are in stock are usually available for pickup within the same day of credit card settlement excluding weekends and holidays.
CANADA
Most items* are shipped via UPS and require a signature for delivery. If you are not available on the first delivery attempt, shipment tracking information will indicate the shipment status and/or a note will be left with instructions on how to receive your order.
Richway’s shipping quote for Canada (indicated on the Price List) does not include import fees such as customs and duty tax, VAT, brokerage fees, any other additional fees on any pickup/delivery charges. Import fees are the responsibility of the recipient and due upon delivery to the recipient. Please check with your country’s Customs Department for estimates and more info regarding these fees.
Note: At this time, the Bio-belt, Mega Bio Cleanse 365, and Alpha Max 3.5 cannot be shipped to Canada.
*Certain low value, smaller sized items may be shipped via USPS. Items shipped via USPS include, but are not limited to, brochures, flyers, and other printed materials.
Standard Orders – CANADA
Estimated shipping time: Up to 7-14 business days (excludes unforeseen customs clearance delays, weekends, US/local holidays, and based on stock availability).
Orders for items that are in stock are usually dispatched up to 48 hours after credit card settlement, excluding weekends and US/local holidays.
Missed Deliveries – CANADA
For Residential deliveries and where available, UPS may in its sole and unlimited discretion, after the first delivery attempt, deliver the shipment to a UPS Access Point® location, where such shipment will be held for pickup. Requests for subsequent delivery attempts are subject to additional charges which will be assessed to the consignee. Call 1-800-742-5877 (1-800-PICK-UPS) for assistance with subsequent delivery attempts. If the shipment is not picked up by the allotted time stated on the tracking information, it will be returned to our warehouse. A re-ship fee will be assessed to re-ship the item(s).
For other shipments, at the discretion of UPS, if you are not available on the first delivery attempt, a note will be left with instructions on how to receive your order. A total of three attempts are made before it is returned to the warehouse. If the shipment is in transit back to our warehouse and you would still like to receive your order, you will have to pay the shipping fee for those items to re-ship.
If you miss the deadline to make arrangements for your missed shipment, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Richway. Upon receipt at our warehouse, you will receive a refund for the item. Any import fees and cost of returning the package will be deducted from your item refund.
Please contact UPS CANADA at 1-506-877-4877 with your tracking number for more information regarding your specific shipment.
Refusal of Delivery – CANADA
If you refuse delivery of any order, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Richway. Upon receipt at our warehouse, you will receive a refund for the item. Any import fees and cost of returning the package will be deducted from your item refund.
Incorrect Delivery Address – CANADA
If the delivery address provided to Richway is incorrect and your order has shipped, there may be an address correction fee assessed by the shipping carrier to make any changes.
If an address error is not corrected before our shipping carrier makes its first delivery attempt, your order may be returned to Richway immediately thereafter. Re-ship fees will be assessed in these instances. Our shipping carrier does not hold packages for correction once they have attempted to delivery.
MAINLAND CHINA
Please contact us at +1 855-338-6410 OPTION 3 for
CVC/CCC regulations in PR China require a maximum temperature of 140°F/60°C, so Biomats shipping to China will have a temperature range of 77°F/25°C – 140°F/60°C.
Note: At this time, the Alkal-Life 7000SL Water Ionizing Unit, Bio-belt, BioAcoustic Mat, Alpha Max 3.5, and Detoxi Salt cannot be shipped to China.
For China shipments, the quotes provided for most items* include import fees such as customs/duty tax and VAT.
Most items are shipped using local carriers within the region. Shipping carrier may vary depending on item type and location.
*Items that do not include customs/duty tax and VAT in the shipping
Standard Orders – CHINA
Shipping time: Up to 7-14 business days (excludes weekends, US/local holidays, and based on stock availability).
Orders for items that are in stock are usually dispatched up to 5-7 business days after credit card settlement excluding weekends and US/local holidays.
Missed Deliveries – CHINA
At the discretion of the shipping carrier, if you are not available to receive your delivery, your shipment may be returned. If the shipment is in transit back to our warehouse and you would still like to receive your order, you will have to pay the shipping fee for those items to re-ship.
ALL OTHER INTERNATIONAL LOCATIONS (excl. Canada, China)
Please contact us at 1-855-338-6410 for
Most items* are shipped via UPS and require a signature for delivery. If you are not available on the first delivery attempt, shipment tracking information will indicate the shipment status and/or a note will be left with instructions on how to receive your order.
For certain locations and items, an alternate carrier may be used.
Note: At this time, the Biomat and Bio-belt cannot be shipped to Europe.
Alpha Max 3.5 and Mega Bio Cleanse 365 cannot be shipped to locations outside of the United States.
The BioAcoustic Mat cannot be shipped to locations outside of North America.
Richway’s shipping quote does not include import fees such as customs and duty tax, VAT, brokerage fees, any other additional fees on any pickup/delivery charges. Import fees are the responsibility of the recipient and due upon delivery to the recipient. Please check with your country’s customs department for estimates or more info regarding these fees.
With respect to each item for which import fees have been calculated, you authorize Richway to designate a carrier to act as your agent with the relevant customs and tax authorities in the destination country, to clear your item, process and remit your actual import fees for such item.
If you choose to designate an alternate carrier to act as your agent with the relevant customs and tax authorities in the destination country, to clear your item, process and remit your actual import fees for such item, Richway is no longer accountable for any issues that may arise.
*Certain low value, smaller sized items may be shipped via USPS. Items shipped via USPS include, but are not limited to, brochures, flyers, and other printed materials.
Standard Orders – INTERNATIONAL LOCATIONS (excl. Canada, China)
Shipping time: Up to 14-21 business days (excludes weekends, US/local holidays, and based on stock availability).
Orders for items that are in stock are usually dispatched up to one week after credit card settlement excluding weekends, US/local holidays, and based on stock availability.
Missed Deliveries – INTERNATIONAL LOCATIONS (excl. Canada, China)
At the discretion of the shipping carrier, if you are not available to receive your delivery, your shipment may be returned. If the shipment is in transit back to our warehouse and you would still like to receive your order, you will have to pay the shipping fee for those items to re-ship.
If you miss the deadline to plan for your missed shipment, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Richway. Upon receipt at our warehouse, you will receive a refund for the item. Any import fees and cost of returning the package will be deducted from your item refund.
Incorrect Delivery Address – INTERNATIONAL LOCATIONS (excl. Canada, China)
If the delivery address provided to Richway is incorrect and your order has shipped, there may be an address correction fee assessed by the shipping carrier to make any changes.
If an address error is not corrected before our shipping carrier makes its first delivery attempt, your order may be returned to Richway immediately thereafter. Re-ship fees will be assessed in these instances. Our shipping carrier does not hold packages for correction once they have attempted to delivery.
DOC#: SP-001 – REV 2
LAST UPDATED: FEB. 14, 2019
Fuji-Bio-Richway General Shipping Policy
Our shipping charges are based on standard UPS rates to the USA. Please see the Canadian shipping details below. For shipping to any other country please contact us for a quote at 1-855-3BIOMAT | 1-855-324-6628,
Continental US Shipping
Continental US Rates are listed below. For Alaska, there is an additional charge on each item. Please contact us if you have any questions.
Expedited shipping is available for most items with an additional charge per item.
Delivery cannot be made to APO/FPO/PO Box Addresses
Due to holidays, inclement weather that affects shipping and unforeseen circumstances, there can be delays with orders.
Shipping times for Continental US
All shipping times are based on stock availability. If there is an issue with stock, we will contact you as soon as possible with a revised shipping schedule.
Shipping to an address different than the credit card billing address may delay shipping by up to 48 hours, as the credit card approval process may be slower. You may want to contact your credit card provider in
Standard Ground Shipping: Up to 7-14 business days (excluding weekends/holidays)
Expedited Shipping: Up to 3-5 business days (excluding weekends/holidays)
To ensure timely delivery for the Christmas period we recommend all orders are complete by December 15th.
UPS Standard Ground Shipping Info
All order payments must be processed by the credit card company and will be shipped within 48 hours of credit card approval. Standard orders ship Tuesday through Friday, standard holiday dates can delay shipping. Standard shipping can take up to 7-14 business days (1-3 weeks), excluding weekends/holidays.
UPS Expedited Shipping Info
Expedited orders are shipped with priority. Expedited orders will ship within 24 hours of credit card approval. Expedited
Any issues or change with
Holiday Shipping Information:
There are no packages shipped during the statutory Christmas Holidays. To receive your packages BEFORE Christmas, we recommend you order any items before December 15th. We cannot guarantee delivery of any package before Christmas after this date.
No packages are mailed on the following holidays:
- New Year’s Day
- Martin Luther King Jr’s Birthday
- Washington’s Birthday
- Memorial Day
Canadian Shipping
Richway’s shipping quote for Canada (indicated on the Price List) does not include import fees such as customs and duty, GST tax, brokerage fees, any other additional fees on any pickup/delivery charges. Import fees are the responsibility of the recipient and due upon delivery to the recipient. Please check with your country’s customs department for estimates or more info regarding these fees. Expedited shipping is not available to Canada. Shipping times are 1-4 weeks. All product and shipping prices in US dollars.
Canadian shipping may be subject to import and brokerage, weather, and other unforeseen delays.
RETURN POLICY
To view the full refund policy please visit: https://thebiomatshop.com/biomat-return-policy-3/
If your return request is completed within 7 days you will receive a full refund minus shipping costs (please see table below). This provides you with a risk free trial period. Shipping costs are not included in the refund. There is a graduated refund schedule after 7 days. The return request time-line begins after the day of delivery not the day of order. Return shipping costs are the responsibility of the customer.
RETURN INQUIRY FALLS WITHIN | QUALIFIES FOR |
---|---|
0-7 days from date of delivery | 100% refund* |
8-14 days from |
70% refund* |
15-30 days from |
50% refund* |
31+ days from date of delivery | No refund |
*Shipping cost is not refunded once an item has shipped. It is not calculated with the refund total. |
Shipping expense for all orders will be deducted from the total refund once items shipped (USA & Canada shipping deduction is based on the list below.
Any refused or returned items for international orders, customers are responsible for shipping charges, any import fees that are incurred on the package, and the cost of returning the product back to Richway.
How to complete your refund request
You will need to contact Richway directly at 1-855-338-6410 or 808- 589-2800. You can also email rma@richwayusa.com. You should do this as quickly as possibly to maximize your return. You can contact the Biomat.ca for assistance but please make sure you send an email to Richway RMA as soon as you decide you want to proceed with a return. Richway will provide you with an RMA number. If Richway is not available by phone please make sure you email them immediately so they have a record of the day of the refund request.
You will require your Richway Invoice (RI) number to request the RMA. You will have received your RI email by email and with your product. If you have lost it, please email us or call us at 1-855-324-6628 and we will provide it for you. We cannot provide RI numbers for customers who did not purchase from our store. Please contact the Richway sales associate who you ordered it from.
Shipping Fee Deduction (USA & Canada)
- BIOMAT KING: $380 (USA), $480 (Canada)
- BIOMAT QUEEN: $360 (USA), $460 (Canada)
- BIOMAT SINGLE: $160 (USA), $200 (Canada)
- BIOMAT PROFESSIONAL: $100 (USA), $140 (Canada)
- BIOMAT MINI: $60 (USA), $80 (Canada)
- BIO-BELT: $40 (USA), $60 (Canada)
- PILLOW: $40 (USA), $60 (Canada)
- BIO ACOUSTIC SINGLE: $160 (USA), $200 (Canada)
- BIO ACOUSTIC PROFESSIONAL: $100 (USA), $140 (Canada)
- ALKAL-LIFE 7000SL WATER IONIZER: $60 (USA), $80 (Canada)
- QUANTUM ENERGY PAD – KING: $80 (USA), $120 (Canada)
- QUANTUM ENERGY PAD – QUEEN: $80 (USA), $120 (Canada)
- QUANTUM ENERGY PAD – SINGLE: $60 (USA), $80 (Canada)
- QUANTUM ENERGY PAD – PROFESSIONAL: $60 (USA), $80 (Canada)
- AMETHYST CUSHION: $40 (USA), $60 (Canada)
- BIOMAT ACCESSORIES: $20 (USA), $30 (Canada)
Terms and Conditions
Disclaimer of Warranties and Damages; Limitation of Liability
The BiomatShop.com and Fuji-Bio/Richway makes no representation that the written materials contained in the site are appropriate or authorized for use in all countries, states, provinces, county or any other jurisdictions. If you choose to access this site, you do so on your own initiative and risk and are responsible for compliance with all applicable laws.
THE MATERIALS IN THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, The BiomatShop.com and FujiBio-Richway AND LICENSORS DISCLAIM ALL
UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT, TORT OR NEGLIGENCE, WILL TheBiomatShop.com and FujiBio-Richway RELATED PARTIES, OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS ) THAT ARISE OUT OF OR IN CONNECTION WITH ANY ERRORS, INACCURACIES, OMISSIONS, DEFECTS, UNSEEMLINESS OR UNAUTHENTICATED OF ANY CONTENT IN THE SITE, OR THE USE OR INABILITY TO USE THIS SITE OR ANY CONTENT THEREIN. IN NO EVENT
Termination
This agreement is effective until terminated by FujiBio-Richway and TheBiomatShop.com for any reason, with or without notice. Upon any termination of this agreement, you will immediately discontinue your use and access of the site and destroy all materials obtained from it.
Updates
FujiBio-Richway and TheBiomatShop.com may amend or modify this Agreement or impose new conditions at any time upon inclusion of a notice on the site signifying that this agreement has been updated. Any use of the site by you after such update shall be deemed to constitute acceptance by you of such amendments, modifications or new conditions.
Miscellaneous
This agreement will be governed by Hawaii law without effect to any principles of conflicts of laws. If any provision of this agreement is held by a court of competent jurisdiction to be illegal, invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Notice and Procedure for Making Claims of Copyright Infringement
It is the policy of FujiBio-Richway and TheBiomatShop.com to respond to claims of intellectual property infringement. FujiBio-Richway and TheBiomatShop.com will promptly process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c)(2) (“DMCA”) and other applicable intellectual property laws. Pursuant to the DMCA, notifications of claimed copyright infringement should be sent to a Service Provider’s Designated Agent.
Notification must be submitted to the following Designated Agent for this site:
Service Provider(s): TheBiomatShop.com and FujiBio-Richway
info@thebiomatshop.com
info@richwayusa.com
To be effective, the notification must be a written communication that includes the following:
1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;
4. Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
5. A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.